📍 Store Location
236 Mamaroneck Avenue
Mamaroneck, NY 10543
📧 Email: DirectKicksShop@gmail.com
📞 Phone: (914) 315-1633
📸 Instagram: @DirectKicks
🕒 Store Hours
Monday: Closed
Tuesday: 11:00 AM – 6:00 PM
Wednesday: 11:00 AM – 6:00 PM
Thursday: 11:00 AM – 6:00 PM
Friday: 11:00 AM – 6:00 PM
Saturday: 11:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM
❓ Frequently Asked Questions
Are all your items authentic?
Yes. Everything we sell is 100% authentic and goes through a thorough authentication process before being sold in-store or online. We do not sell fakes, unauthorized items, or replicas.
What is your return policy?
All sales are final. We do not accept returns, refunds, or exchanges unless an error is made on our end.
If you experience any issues with your order or have questions, please contact us at DirectKicksShop@gmail.com or message us on Instagram @DirectKicks.
How much is shipping?
Shipping costs are calculated live at checkout based on your location and the items purchased.
All New York customers are required to pay NYS sales tax, which will be applied automatically at checkout.
How long does it take to receive my order?
Orders are processed and shipped within 1–2 business days. Delivery typically takes 3–5 business days after shipment.
Tracking information will be emailed to you once your shipping label is created and will update once USPS receives the package.
Please note: while we strive for fast shipping, delays may occur due to USPS or other factors outside our control.
Do you buy sneakers?
Yes! We buy, sell, and trade both brand-new and pre-owned sneakers.
To sell or trade, sneakers must be brought in person to our store in Mamaroneck.
👉 We do not provide quotes or pricing unless the item is physically presented in store.
⚠️ Important Disclosure
Since we sell pre-owned sneakers, some pairs may show signs of wear, aging, or light odor. Insoles and interior tags may also show wear depending on usage and release date.
Please review all product photos carefully for accurate condition. If you have any questions about a specific pair, feel free to contact us before purchasing.
